SumitraVengalil admin

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SumitraVengalil
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  • AndersJ

    Hi Sumitra,
    My robot that needs removal is "Elsa".
    After that, please rename "Elsa2" to "Elsa".

    If you need to contact me please use email instead.
    [email protected]

    /AJ

    ·
    August 25
    • SumitraVengalil
      SumitraVengalil
      Hi Anders,

      Thanks for your patience.

      We have deleted 'Elsa' from your cloud account. Please check it by 'switch robot' functionality in your Robot settings menu. There shouldn't an 'Elsa' present.( It might take some time to reflect in case of any connection or cloud issues).

      In order to rename, this has to be done from the APP and not the cloud. Please go to Robot settings/Robot name and update it there.

      Regards,
      Sumitra
  • SumitraVengalil
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    August 24