Robot needs to pause to charge battery - but all display is blinking

LaZiLaZi Member

I am using a 2nd docking station for the upper flow and I am trying to get the Robot finish the full room. 1st Time it took too long time to re-load the battery and in the morning the Robot displayed 'stopped activity due to low battery - although it is standing on the docking station. On the main docking station for reloading only the "battery symboled" is blinking. on the 2nd docking station 4 symboled in total are blinking: play/pause - battery - middle bar - home - what is wrong

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  • LaZiLaZi Member

    I checked the status after 2 hours loading - still blinking and the battery symbole definitive still shows "low battery" - so the 2nd docking station is not loading - Question: I bought that 2nd loading station for my OLD Robot - can it be that it is not compatible with the new robot?

  • LaZiLaZi Member

    seems like I found the problem, but still this is room for improvement: I gently lifted the Robot at his back and the battery symbol changed to RED and then immediately to blinking white - now the other symbol are not blinking anymore - only the battery. (see picture) still: what can I do to fix the robot to recognize the loading station better? Thanks for answers

  • apjapj Member

    @LaZi said:
    I gently lifted the Robot at his back .... what can I do to fix the robot to recognize the loading station better?

    Did you place the docking station on a (soft) carpet? If yes, the back of the robot might sink into the carpet just a little too much to make reliable contact every once in a while.
    Try if it gets any better when you place the docking station on hard floor. And of course there is the old "wipe-the-contacts-clean-on-both-the-robot-and-docking-station" routine (as if you hadn't already done that) :)

  • LaZiLaZi Member

    thanks for your effort: answer = NO; it is a carpet but hard based, still might be an effect as you described, anyway I fixed the power charging, but the robot did still not do the job - I believe it has to do that I have an 'old docking station from my former robot and the new one might need the right power: I also fixed this by switches the charger but keeping the old docking station - still the robot acts & cleans only 5-10 mins and then gives up - strange: he goes back to the docking station

  • apjapj Member

    @LaZi said:
    I believe it has to do that I have an 'old docking station from my former robot and the new one might need the right power

    okey, glad @frekan could clear this up :)
    (I'm now spending my "sleepless nights" thinking about what in the world you might have done with your Pure i9.1 without the matching docking station and power supply) :D;)

  • LaZiLaZi Member

    Thanks for the hint about old station not working with new p92

    that raise the question: since I got the old replaced am I entitled to get the station replaced too?

  • frekanfrekan Member, Moderator mod

    @LaZi said:
    Thanks for the hint about old station not working with new p92
    that raise the question: since I got the old replaced am I entitled to get the station replaced too?

    Sorry, I'm not sure what is applicable in your situation. I advice you to get in contact with customer service in your country for that.

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