My i9 moves less than a meter before saying "I'm stuck, please move me a little"

psionic001psionic001 Member

As per the title;e, my i9 moves less than a meter before saying "I'm stuck, please move me a little".

Any ideas as to what might be wrong?
I've cleaned the i9 and it's charge base.

Best Answers

  • edited December 2019 Accepted Answer

    Just an UPDATE on this to wrap up this question/comment...
    I had to send the i9 in for a warranty fix. Both the Left and Right "Driving Units" and "Brush motor assembly" had to be replaced. It was returned to me and now works perfectly, especially with the new 40.17software update!

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