How to get battery to charge Putei9.2

grundyrosemarygrundyrosemary Member

Hi

Recently my Purei9.2 has stopped charging. We have tried everything: cleaned the contacts on charging base and on robot with metho. Checked cable is properly plugged into charging station and power point. Confirmed power point is on. The Play/Pause Light and the Alert Light are flashing. Battery light is red and not flashing. All other lights are off

Robot is less than 12months old. What should I do?


Answers

  • magnus_lindhemagnus_lindhe Member ✭✭

    Hi!

    Sorry to hear that you have battery problems! This sounds like something that we need to diagnose at a service station. Please contact your nearest Electrolux service station, and they should be able to help.

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