Connection issue

Can't connect robot to the app. I tried to unplug then re-plug the robot then reinstall the app but connections was still unsuccessful. WiFi light on the robot is solid. This message appears after scanning/inputting the barcode.

"connection error, cannot communicate with the robot. Try again later."

Best Answer


  • Before trying the onboarding again try a restart of the robot.
    Long press play until you see OFF in the display. Insert in the charger to restart.

    Please let us know how it goes

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