I'm having some problem charging

debgraciodebgracio Member
in Q&A

My robot has been giving this error and I don't know what else to do!

It only happens when it needs to be fully charged, but since it is programmed to work every day to clean the entire house, it happens every single day.

I already sent it to service, but the genious tech couldn't even test it enough to have the same error message, let alone fix the damn thing. They just stated it was 100% perfect and working well and sent me back.

Clearly tech support in Brazil is not capable of understanding the robot, so this forum is my last resort. Any help is appreciated.

It's running version 42.19, if any other details are needed please let me know. And help. Please help. :(

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