Thanks for your comments and questions over the years. We haven’t been able to answer them all, but we have been able to fix problems for many of you and improve the product for everyone as a result of the conversations here. Electrolux will, however, no longer be maintaining this forum. We advise you to contact your local Electrolux service organisation if you have any problems with your robots.

Pure i9 not charging

TobyToby Member

I have a Pure i9 which is not charging. I cleaned the charging points and pads and checked the battery connections. Comes up with E23 and then goes dead. Is about 2 years old, how long is the battery life ?


  • eebeeeebee Member ✭✭

    Why aren’t these questions being answered?

  • NiclasKNiclasK Member, Moderator mod


    You can check that the batteries are properly connected. If that does not work, I think you need the replace the batteries.

  • Lauri59Lauri59 Member

    My Pure i9 is completely dead. No reaction on any button, does not charce, no signal nor message, total silence. All cables and connections checked and cleaned. What to do next ?

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