Vacuum motor as sparepart?

maurismauris Member

My vacuum motor looks to be failing, the noise level got to extremely high, with some unhealthy resonances..

Running time of the vacuum is now 830h in about 2 years.

I tried to search for spare, for example:https://shop.electrolux.se/dammsugare/robotdammsugare/c/20158

And

https://shop.electrolux.fi/polynimurit/robotti-imuri/c/20158

No luck with finding the spare, only brush motors seems to be available.

Can someone from Electrolux advice on availability of the vacuum motor as spare part?

Details of the unit here:


Of course if someone here have retired Pure i9 for some other reasons than failing vacuum motor, I could be interested to recycle the retired unit.. Please feel free to contact.

Comments

  • maurismauris Member
    edited January 2

    Looks that the motor itself was OK, but the plastic impeller wheel is broken.

    This is easy to change, just need the replacement part.

    There are no clear partnumber visible in this module which seems to be motor+impeller+control board combined.

    Another pic:

    Marking on the housing of the motor: 7706EQG


  • maurismauris Member
    edited January 4

    Contacting local Electrolux support, Google or Nidec website did not help with sourcing of the needed part, but finally the solution was found:

    Local parts dealer managed to find the part, and they added the motor on their webshop:

    https://www.huoltopalvelu.com/epages/huoltopalvelu.mobile/en_GB/?ViewObjectID=68345503

    This is not the first time they managed to support for this kind of needs! 👍️

    Now waiting for the delivery 😀

  • maurismauris Member
    edited January 11

    Spare arrived:

    Now the robot is running again.

    Now when I paib more than 60€ to fix a failure of a little plastic part, I was about to ask some opinion from Electrolux engineering, about what might cause the fan to fail? Anyway it's well inside the enclosure and protected from foreign objects by two filters.

    Now when I see the robot running with new motor installed, I found that it's much quieter than ever, economy mode off. This makes me think that the original fan was probably faulty from beginning, and finally gave up after 2 years of noisy operation.

  • maurismauris Member
    edited January 11
  • maurismauris Member
    edited January 11

    Spare arrived:

    Now the robot is running again 😁

    After paying more than 60€ to fix a failure of the small plastic part, I was about to ask from Electrolux engineering, how that could fail? Anyhow it's well inside the enclosure and protected from foreign objects in incoming air by two filters.

    Now when I see it running, economy mode off, and being quieter than ever, I think that the fan was probably faulty from the beginning, it just gave up after two years of very loud operation.

  • SumitraVengalilSumitraVengalil Administrator admin

    Hi Mauris,

    Glad that you found the spare part that you were looking for.

    We don't have the fan motor that is sold as a spare part for Pure i9. The recommendation is to send it to service and they will replace the part for you to avoid any damages to the robot . Electrolux will be unable to help in situations where you do it yourself or through any unauthorized service centers, even if your Pure i9 is under warranty.

    Clearly, you are well equipped to handle this kind of issue and we are happy that you found a solution.

    The insulation to the motor is very good. But when the dustbin gets over full, sometimes small debris might get sucked in . It would be good to regularly empty the dustbin and clear the filters to prevent this.

  • maurismauris Member

    Thanks for your reply Sumitra,

    I can confirm that the local Electrolux support told me that the spare part is available via service shops, when I enquired about the missing part in the Electrolux spare part shop, so the part was available, but only from third party shops.

    This is probably heavily depending on the situation in each household, but in my case, the dustbin never gets full, not even 1/4 full. The filter get's clogged much earlier because of fine dust, and animal hair, which triggers the "dustbin is full" alarm, which I believe to be based on pressure difference.

    Small pieces of the fan itself were found inside of the enclosure when opened, but no foreign objects. There is "silencer" foam in the exhaust, so if some solid object would find it's way into fan, it would most likely stay in there.

Sign In or Register to comment.