I have not been able to successfully map. The robot dies one room successfully but cannot find the charger - it gets lost all the time so cleaning not completed and no map made.
do you suggest i wipe the memory & reboot somehow?
Have you already upgraded your robot to the latest firmware version 41.14?
If you haven't, please give it a try. This might be all your robot needs.
I don't know if a complete "factory reset" of the robot is possible at all. The only documented way to "reset" it is by switching it completely off by a very long press on the Play/Pause button. It will reboot as soon as you lift it and put it back on the charger.
Thank you - I have updated the robot software now to 41.4 and will report back