Pure Q9 Vacuum Not functioning


Hello, I bought last Monday in Sogo Hong Kong CAuseway Bay a Pure Q9. After using the cleaner I put it back to charge. The 3 Bars of the battery are blinking, but there is no power and no response. What Shall I do? Thanks


  • SumitraVengalilSumitraVengalil Administrator admin

    Dear JPCHK,
    Unfortunately we cannot help you with the stick cleaners. This community is specifically for Purei9 Robotic Vacuum Cleaner family - troubleshooting and support. I would suggest you to get in touch with the local support center. Hope you get the help you need, soon.

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