My robot keeps skipping scheduled cleans

VikiViki Member

from this week, with no interference from me, it has stopped its scheduled cleans. I scheduled it to start when I was home -nothing, doesn't even try. It says its scheduled, tells you when the next clean is snd as soon as that time hits, it tells you wheb the next one is. I can send it our manually. How do I fix this?

Answers

  • markTmarkT Member, Administrator admin

    Hi! Unfortunately we have seen this happen occasionally. The simplest way to fix it is to go into the scheduling page on the app, then remove the scheduled cleanings and then add them again. A tiny interruption in the communication between the robot and internet at the wrong time has the potential to put the robot's and the app's understanding of the schedule out of sync.

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