I was not able to register my unit for warranty per instructions provided with product.

sparrojjsparrojj Member

I'm awaiting a response from [email protected] but it's been over 4 business days now with no feedback. Who can assist with this issue?


  • PUREi9PUREi9 Member, Administrator, Moderator admin
    edited July 2018

    Hi sparrojj,

    Thanks for your message! We have forwarded your question to the consumer support team and they will come back to you regarding an answer asap!

  • I am having the same issue and send an email to support 2 weeks ago. Have not heard a word from them.

  • I just called and got the answer. The warranty does not have to be registered unless you live in Sweden. I gave them my name and they pulled it up right away and gave me an Order Number for future reference.

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