I bought Pure i9.2 a few days ago with 38.7 software and unfortunately when I try to install it both through the application and the USB 40.18 port, the robot says the software is incompatible, the update has been canceled.
Hi @Krix96 the newer model Pure i9.2 uses a different firmware as is outlined in this (swedish) tutorial:https://www.electrolux.se/wellbeing/discover/robot-vacuum-cleaner-purei9/software-update-with-usb-connection/
The download link for the new i9.2 models in step 2 points to this location:https://web.rvccloud.electrolux.com/home/latestfirmware?platform=1.01
Whereas the latest firmware for the older i9.1 models can be obtained from this location (note the platform-difference):https://web.rvccloud.electrolux.com/home/latestfirmware?platform=0.13
I found it and I try it, but it not help.
I can't update still.
Hi, today update is done by phone app.