Setting up the charging station

In Australia, we are finding a lot of users do not read the IFU and as a result, do not set up the charging station correctly (I sometimes ask our contact centre for photos of their charging station to make sure they are reading our instructions!).

In the app set up process, would it be possible a set to tell users how to set up the charging station correctly? Here is a mock up I've pieced together from the set up video + the app:

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  • P1rP1r Administrator admin

    Hello Yuen, and welcome to the forum, I think that's a great idea! The app could include a lot more instructions and videos that could be very helpful. Also nice illustration which makes it easy to understand what you mean!

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