response from purei9 service to IFTTT is very very slow

amainoamaino Member
edited December 2019 in Q&A

I start my purei9 with ifttt and that works well, but the callback with the status is way slow. An hour passed before i got an callback that the thing had started. What is happening, is it supposed to be this slow? It makes it quite useless.

I checked the response time in IFTTT and it says that it runs within seconds so it seems to be the purei9 service that is slow in sending status.

Answers

  • I have the same problem too. In fact i cant get any callbacks at the moment but sending requests works fine.

  • Still got this problem. Really slow callback and when I do get them I can get 15 different statuses at the same time.

  • Btw, notifications from pure i9 ifttt they arrive at 12:41 and 18:41 every day so it seems like this is limited from the Electrolux server in some way?

  • amainoamaino Member

    This is a joke, this needs to be fixed. I am having serious doubts to continue with Electrolux when our contract is up!


    2020-03-15 20:33:33.419 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Cleaning

    2020-03-15 20:33:33.419 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Pitstop to Cleaning

    2020-03-15 20:33:34.506 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Return

    2020-03-15 20:33:34.508 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Cleaning to Return

    2020-03-15 20:33:34.509 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_Finished' received command ON

    2020-03-15 20:33:34.510 [vent.ItemStateChangedEvent] - VacuumCleaner_Finished changed from OFF to ON

    2020-03-15 20:33:35.654 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Charging

    2020-03-15 20:33:35.656 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Return to Charging

    2020-03-15 20:33:37.122 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Sleeping

    2020-03-15 20:33:37.123 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Charging to Sleeping

    2020-03-15 20:33:38.132 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Cleaning

    2020-03-15 20:33:38.133 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Sleeping to Cleaning

    2020-03-15 20:33:39.325 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command ReturnForPitstop

    2020-03-15 20:33:39.327 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Cleaning to ReturnForPitstop

    2020-03-15 20:33:40.088 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Pitstop

    2020-03-15 20:33:40.089 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from ReturnForPitstop to Pitstop

  • SannaGronSannaGron Administrator admin

    @amaino said:
    This is a joke, this needs to be fixed. I am having serious doubts to continue with Electrolux when our contract is up!

    2020-03-15 20:33:33.419 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Cleaning
    2020-03-15 20:33:33.419 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Pitstop to Cleaning
    2020-03-15 20:33:34.506 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Return
    2020-03-15 20:33:34.508 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Cleaning to Return
    2020-03-15 20:33:34.509 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_Finished' received command ON
    2020-03-15 20:33:34.510 [vent.ItemStateChangedEvent] - VacuumCleaner_Finished changed from OFF to ON
    2020-03-15 20:33:35.654 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Charging
    2020-03-15 20:33:35.656 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Return to Charging
    2020-03-15 20:33:37.122 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Sleeping
    2020-03-15 20:33:37.123 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Charging to Sleeping
    2020-03-15 20:33:38.132 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Cleaning
    2020-03-15 20:33:38.133 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Sleeping to Cleaning
    2020-03-15 20:33:39.325 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command ReturnForPitstop
    2020-03-15 20:33:39.327 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from Cleaning to ReturnForPitstop
    2020-03-15 20:33:40.088 [ome.event.ItemCommandEvent] - Item 'VacuumCleaner_State' received command Pitstop
    2020-03-15 20:33:40.089 [vent.ItemStateChangedEvent] - VacuumCleaner_State changed from ReturnForPitstop to Pitstop

    Hello, thank you for bringing this to our attention. We are looking in to this issue.

    For now the IFTTT solution will not be extended further and our maintenance time is quite limited. However, smart home integration will be available in the future, so I hope you stay up to the latest news in this forum.

    Best Regards,
    Sanna
    Electrolux Cloud Team-Lead

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