robot makes noise and is unable to move

jonas_jonas_ Member

Hi,
has anyone experienced the following?
First of all, the robot makes a striking weird noise that I haven't heard before. It usually moves a very short distance (like less than a metre) but is then unable to continue. It makes very small jittery movements for a little while before throwing E:15 error.

It seems to me something is probably mechanically broken and I should seek service, but I thought I should see if anyone might know of a fix...

Thanks
Jonas

Comments

  • NiclasKNiclasK Member, Moderator mod

    Hi,

    E15 is displayed when one wheel gets during cleaning. Can you verify that there is nothing stuck at the wheel or wheelhouse.

    E15 is also displayed when it is having trouble driving and in that case I think you have to take it to service. But check the wheels first.

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