Software update stops

SopanSopan Member

In the app there is an announcement of a new software, 39.19.
I start the update and when it reach 50% the robot says the software isn't compatible and stops the update. What can I do to work around


  • NiclasKNiclasK Member, Moderator admin

    Please restart the robot and try update again. Restart by long pressing play until off is displayed. And the start it by putting it in the charger.

  • SopanSopan Member

    Thanks for that. Now the update completed.
    Let's see what it can bring. I have high expectation as the unit has been a disaster so far. Not the cleaning but how it orients and find the way back to the charger, as it don't.

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