Hi, i have a dead ipure 9 robot vacuum cleaner that needs new batteries after owning for 2 months however they are never available on the website.... does anyone else have this issue or know where I can get more, or when they will be in?
Batteries need replacing after 2 months? Surely that's a warranty claim?
Would be , however my partner filed the receipt somewhere very cleaver
July 19, 2019
DEAD OUT OF THE BOX!!
VOICE MESSAGES NOT RETURNED.
EMAILS NOT ANSWERED
BEGINNING TO LOOK LIKE A SCAM, AS NO ONE WILL ANSWER ME VIA EMAIL OR PHONE.
ESCALATING SOON IF NO ONE CONTACTS ME.
Sumitra and Bill reached out and...... - the new batteries arrived. After sitting in my office for a year and a half - it's alive! It charged fine and the setup went well. The software updated to the latest version, and it functions geat. Thank you.