Dead robot?


My vacuum is completely dead. I've only had it about 4 months. It's on the charger but nothing happens even if I wiggle it around. Could the batteries be dead already?


  • Hi there it could be an issue of dirt on the contact plates as I've had this before.
    Perhaps get a rubber and clean the contact plates this is what I did and happy days are here again with Wilma (My purei9). Could you post a picture of the bottom of the robot and if there is some black (for the want of a better phrase) muck on the contact plates then the Purei9 won't be able to charge and this could be the issue.

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