Can't upgrade the pure i9 and other issues

I just bought a pure i9.
Time isn't displayed on the robot, it just shows "--:--", even thou it's been connected to wifi for some time.
I can see the robot on the iphone-app, can start it and it cleans but I can't set a schedule - they disappear when I restart the app and the robot doesn't start according to it.

I can't upgrade to the latest firmware using the app (gets a communication error, error code S:417). When trying to update it by using a computer it says that the file isn't valid - using (3Dvision_0.13_36.13_signed.bin). Besides trying to update I have also tried to reset it but with the same issues...

Any helpful tips?

Answers

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