Roller Brush Stuck

My i9 has stopped working. Error message is "Roller brush is stuck", but cleaning did not help. I replaced the roller brush with a new on and still get the same message. I suspect that there is something caught in the brush drive but I do not see how to disassemble the unit to get to the drive area. Any suggestion on where I can find info on how to open the unit?

Comments

  • raahlbraahlb admin

    Hi,
    It is not recommended for you to open the unit yourself. You should send the unit in for service.

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