I have called and emailed multiple times with no answers. Where to get parts accessories in US?

Please provide where when parts will be available via store on app. Thank you

Answers

  • Love product hate service

  • Hi muffn7,
    Please use the phone number in the application to contact the specialized robot support.

  • Hi,
    I prodded the US support, asking what the situation is. Will get back to you.

  • @muffn7 Kit with brushes and filters will soon be on stock again - purei9.com. You can always reach out to us on [email protected] for questions and service in US.

  • Which e-mail address was it you sent your e-mail to?

  • OK. That is the correct address. You can CC [email protected] also, and he'll make sure your issue is handled.

  • I have answered email I received still no answer back. I now have additional issue battery says extremely low and now the vacuum will not work. Where can I purchase batteries. You should really have a better web shop. Love the vacuum still not fond of service.

  • @PUREi9, are you on this?

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