Not cleaning whole area

The robot cleans but leaves parts out. Today it went around the kitchen but failed to visit one side of the room. It’s a small u shaped room without any furniture so no reason not to vacuum complete room. It did half the job then returned to base.

Comments

  • That sounds strange - we hardly ever see that it fails to cover areas in a room once it climbs into it (or starts there). Some things to check:

    • Did the red battery light go on, so it's just going home to recharge?
    • Was there a narrow passage leading to the rest of the floor, so the robot may have failed to enter it?
    • Did you walk around in the kitchen, so you might have put a foot or something in the way of the robot? Then it will avoid you and continue, but not come back and re-evaluate if there is more floor beyond that point to clean.
  • None of these occurred. I have found it often misses edges and the map shows the curved sweeps it makes instead of going straight along the edge of a room.

  • @eebee said:
    None of these occurred. I have found it often misses edges and the map shows the curved sweeps it makes instead of going straight along the edge of a room.

    Next time the robot behaves strange, take a screenshot of the map in the app and get the log files from the robot. Send the logs and screen shot to the e-mail address below.

    Remove the dustbin. On the left side, there is a micro USB port. Connect a computer to that and it will show up as a USB memory stick. Copy the files and send them to [email protected] so we can have a look at them. Please refer to this post in the e-mail.

  • Ok thanks

  • Seems to have improved after last update

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