Q&A

Discussion List

• Is there any U.S. Repair support available ?

  Answered 53 views 3 comments 0 points Most recent by otis November 2018
• Flash old Firmware

  Accepted Answer 141 views 5 comments 2 points Most recent by Thomas November 2018
• Are there any different models other than color?

  Answered 111 views 3 comments 0 points Most recent by MartinKwarnmark November 2018
• The robot pushes dirt in front of it

  Accepted Answer 101 views 4 comments 0 points Most recent by MartinKwarnmark October 2018
• Error msg e:20 - what to do?

  Accepted Answer 144 views 1 comment 0 points Most recent by aander October 2018
• Can I use the smart phone app if I do not have Wi-Fi?

  Accepted Answer 93 views 2 comments 0 points Most recent by mr000g October 2018
• Bug in schedule

  Accepted Answer 31 views 1 comment 0 points Most recent by MartinKwarnmark October 2018
• Keeps repeating cleaning pattern

  Answered 152 views 3 comments 0 points Most recent by MartinKwarnmark October 2018
• Not always getting notifications

  Accepted Answer 172 views 6 comments 1 point Most recent by boestad October 2018
• i9 won't find our rooms

  Answered 252 views 8 comments 0 points Most recent by Zugie October 2018
• How long to return to charging station?

  Answered 42 views 1 comment 0 points Most recent by MartinKwarnmark October 2018
• Charge display lamp not turn on

  Answered 295 views 1 comment 0 points Most recent by MartinKwarnmark October 2018
• Charge display lamp not turn on

  Accepted Answer 84 views 1 comment 0 points Most recent by ncyt October 2018
• Admin, would need your help

  82 views 1 comment 0 points Most recent by SumitraVengalil September 2018
• Battery lifetime

  Accepted Answer 92 views 1 comment 0 points Most recent by P1r September 2018
• Activity not updating on app

  Answered 51 views 1 comment 0 points Most recent by MartinKwarnmark August 2018
• Can I turn off the WiFi on the robot?

  Accepted Answer 193 views 1 comment 0 points Most recent by magnus_lindhe August 2018
• How to resolve E42 error code

  4.2K views 8 comments 0 points Most recent by MartinKwarnmark August 2018
• Error msg e:42 Internal Error - what to do?

  Accepted Answer 825 views 13 comments 0 points Most recent by AnnaH August 2018
• Where can I buy new filters and brushes in the United States?

  Accepted Answer 41 views 4 comments 0 points Most recent by ines_p August 2018
• My purei9 seems really lazy.

  Answered 301 views 8 comments 0 points Most recent by MartinKwarnmark August 2018
• Time displayed is wrong

  Accepted Answer 245 views 5 comments 0 points Most recent by P1r July 2018
• Robotic vacuum's cleaning results are worse than previous cleanings

  Accepted Answer 51 views 1 comment 0 points Most recent by PUREi9 July 2018
• How often should I clean the robotic vacuum's filter and why do I need to replace it so often?

  Accepted Answer 71 views 1 comment 0 points Most recent by PUREi9 July 2018
• How often should I clean the robotic vacuum's dust bin?

  Accepted Answer 21 views 1 comment 0 points Most recent by PUREi9 July 2018
• Charging Problems

  Accepted Answer 93 views 1 comment 0 points Most recent by PUREi9 July 2018
• Digits on the robotic vacuum's display flashes

  Accepted Answer 32 views 2 comments 0 points Most recent by MartinKwarnmark July 2018
• have a new vacuum 3 weeks old but now not charging

  Answered 131 views 2 comments 0 points Most recent by MartinKwarnmark July 2018
• If the robotic vacuum gets stuck (under the bed, between the chairs)

  Accepted Answer 146 views 5 comments 0 points Most recent by boestad June 2018
• Can I use the robotic vacuum without the phone app?

  Accepted Answer 11 views 2 comments 0 points Most recent by boestad June 2018