Q&A

Discussion List

• Purei9 - Cannot connect to Wifi provided by the robot

  Answered 443 views 5 comments 0 points Most recent by magnus_lindhe January 2020
• Robot pumping quiet hard into things?

  Answered 62 views 1 comment 0 points Most recent by AaronJH91 December 2019
• Cleaning was canceld by you.

  Answered 71 views 3 comments 0 points Most recent by Kromata December 2019
• Cannot connect to the robot after changing wifi router

  Answered 476 views 3 comments 0 points Most recent by apj December 2019
• My i9 moves less than a meter before saying "I'm stuck, please move me a little"

  Accepted Answer 71 views 4 comments 0 points Most recent by psionic001 December 2019
• Extremely Loud and not picking up anything

  Answered 81 views 1 comment 0 points Most recent by boril December 2019
• Showing code

  Answered 41 views 1 comment 0 points Most recent by frekan December 2019
• No Go zones?

  Answered 72 views 2 comments 0 points Most recent by mrmegadeth December 2019
• Error 30

  Answered 31 views 1 comment 0 points Most recent by NiclasK December 2019
• We cannot upgrade to the newest version

  Answered 62 views 1 comment 0 points Most recent by mrmegadeth December 2019
• Darkness

  Answered 61 views 1 comment 0 points Most recent by mrmegadeth December 2019
• Pure i 9 not charging. Looking online, a common issue, does anyone know the fix?

  Answered 72 views 3 comments 0 points Most recent by mrmegadeth December 2019
• "Dust bin is full" error message, despite empty

  Answered 63 views 1 comment 0 points Most recent by mrmegadeth December 2019
• Loosing connection to Wifi often afteer last update

  Answered 51 views 1 comment 0 points Most recent by NiclasK December 2019
• Cleaning was cancelled by you

  Answered 51 views 1 comment 0 points Most recent by NiclasK December 2019
• Zones not cleaned completely

  Answered 161 views 2 comments 0 points Most recent by NiclasK November 2019
• robot is telling to put it on a floor while on it.

  Answered 11 views 1 comment 0 points Most recent by NiclasK November 2019
• Cannot Scan barcode on PureI9?

  Accepted Answer 32 views 2 comments 0 points Most recent by Achira November 2019
• Cannot use the app on my iPhone anymore

  Accepted Answer 121 views 4 comments 0 points Most recent by krstkrst November 2019
• Floor planner not working

  Answered 800 views 9 comments 0 points Most recent by krstkrst October 2019
• Change mail for my account

  Accepted Answer 83 views 2 comments 0 points Most recent by coninox October 2019
• RX9 continuosly sucks dust

  Answered 71 views 2 comments 1 point Most recent by NiclasK October 2019
• What is the release date for Purei9.2 US Market?

  Answered 172 views 2 comments 0 points Most recent by JoeUSA October 2019
• Floor planner kills the app

  Answered 71 views 1 comment 0 points Most recent by MartinKwarnmark October 2019
• My PUREi9 keeps returning home after just starting.

  Accepted Answer 61 views 2 comments 0 points Most recent by Possumbud October 2019
• New 9.2 - same wheels?

  Answered 372 views 4 comments 0 points Most recent by mrmegadeth October 2019
• What happend here?

  Answered 91 views 2 comments 0 points Most recent by Amy October 2019
• Not charging - E23 message

  103 views 1 comment 0 points Most recent by NiclasK October 2019
• I9 not sucking as effective as before. Not adapting suction power between different flooring.

  Answered 71 views 1 comment 0 points Most recent by magnus_lindhe October 2019