Q&A

Discussion List

• No Go zones?

  Answered 71 views 2 comments 0 points Most recent by mrmegadeth December 2019
• Error 30

  Answered 40 views 1 comment 0 points Most recent by NiclasK December 2019
• We cannot upgrade to the newest version

  Answered 64 views 1 comment 0 points Most recent by mrmegadeth December 2019
• Darkness

  Answered 61 views 1 comment 0 points Most recent by mrmegadeth December 2019
• Pure i 9 not charging. Looking online, a common issue, does anyone know the fix?

  Answered 77 views 3 comments 0 points Most recent by mrmegadeth December 2019
• "Dust bin is full" error message, despite empty

  Answered 49 views 1 comment 0 points Most recent by mrmegadeth December 2019
• Loosing connection to Wifi often afteer last update

  Answered 56 views 1 comment 0 points Most recent by NiclasK December 2019
• Cleaning was cancelled by you

  Answered 54 views 1 comment 0 points Most recent by NiclasK December 2019
• Zones not cleaned completely

  Answered 119 views 2 comments 0 points Most recent by NiclasK November 2019
• robot is telling to put it on a floor while on it.

  Answered 20 views 1 comment 0 points Most recent by NiclasK November 2019
• Cannot Scan barcode on PureI9?

  Accepted Answer 33 views 2 comments 0 points Most recent by Achira November 2019
• Collecting debug information for troubleshooting

  Answered Announcement Closed 1.1K views 1 comment 1 point Most recent by Arminas November 2019
• Cannot use the app on my iPhone anymore

  Accepted Answer 120 views 4 comments 0 points Most recent by krstkrst November 2019
• Floor planner not working

  Answered 577 views 9 comments 0 points Most recent by krstkrst October 2019
• Change mail for my account

  Accepted Answer 64 views 2 comments 0 points Most recent by coninox October 2019
• RX9 continuosly sucks dust

  Answered 71 views 2 comments 1 point Most recent by NiclasK October 2019
• What is the release date for Purei9.2 US Market?

  Answered 163 views 2 comments 0 points Most recent by JoeUSA October 2019
• Floor planner kills the app

  Answered 79 views 1 comment 0 points Most recent by MartinKwarnmark October 2019
• My PUREi9 keeps returning home after just starting.

  Accepted Answer 62 views 2 comments 0 points Most recent by Possumbud October 2019
• New 9.2 - same wheels?

  Answered 341 views 4 comments 0 points Most recent by mrmegadeth October 2019
• What happend here?

  Answered 95 views 2 comments 0 points Most recent by Amy October 2019
• Not charging - E23 message

  67 views 1 comment 0 points Most recent by NiclasK October 2019
• I9 not sucking as effective as before. Not adapting suction power between different flooring.

  Answered 76 views 1 comment 0 points Most recent by magnus_lindhe October 2019
• broken?

  Answered 94 views 1 comment 0 points Most recent by magnus_lindhe October 2019
• App has stopped working

  Accepted Answer 41 views 2 comments 0 points Most recent by eebee October 2019
• Constant messages "cleaning cancelled because of an error"

  Answered 285 views 29 comments 0 points Most recent by mrmegadeth October 2019
• Zones with oneplus 6

  Accepted Answer 44 views 2 comments 0 points Most recent by paho71 October 2019
• Manually updating the robot

  Answered Announcement Closed 1.1K views 2 comments 1 point Most recent by NiclasK September 2019
• Do “zones” only work in scheduled cleaning mode?

  Accepted Answer 79 views 1 comment 0 points Most recent by NiclasK September 2019
• Spares & Manuals

  Question 81 views 0 comments 2 points Started by Marvins_Dad September 2019