Q&A

Discussion List

• Can't connect Pure i9 to Google Home

  Answered 463 views 3 comments 0 points Most recent by JoakimW May 2020
• IFTTT doesn´t start Pure I9 anymore

  Answered 137 views 6 comments 0 points Most recent by SannaGron May 2020
• response from purei9 service to IFTTT is very very slow

  Answered 154 views 5 comments 0 points Most recent by SannaGron May 2020
• How do I change wifi?

  Accepted Answer 4.9K views 3 comments 0 points Most recent by Szegi May 2020
• electrolux pure i 9 is not connected to WiFi.

  Answered 154 views 4 comments 0 points Most recent by ozevilmos May 2020
• Not connected to cloud

  Answered 128 views 4 comments 0 points Most recent by golvmopp May 2020
• Why is it not finding its way home?

  Answered 79 views 1 comment 0 points Most recent by Seabass May 2020
• Battery not charged in rest

  Answered 35 views 2 comments 0 points Most recent by mrmegadeth May 2020
• Cleaning cancelled because of an error

  Answered 143 views 12 comments 0 points Most recent by mrmegadeth May 2020
• No mapping

  Accepted Answer 145 views 25 comments 0 points Most recent by linda111 April 2020
• Function failed.

  Answered 33 views 1 comment 0 points Most recent by apj April 2020
• What features are you working on at the moment?

  Accepted Answer 98 views 1 comment 0 points Most recent by apj April 2020
• Battery not charged in rest

  Answered 34 views 2 comments 0 points Most recent by saramarlenelindberg April 2020
• Refuses to clean using zones

  Accepted Answer 96 views 6 comments 0 points Most recent by Blixten April 2020
• Purei9 is lost.

  Question 222 views 7 comments 0 points Most recent by osamson April 2020
• Heat pump EPN09C58HWI firmware update problem

  Answered 34 views 1 comment 0 points Most recent by SumitraVengalil April 2020
• How to clean the inside of the camera cover

  Answered 30 views 2 comments 0 points Most recent by SumitraVengalil April 2020
• Is there a beta program?

  Answered 43 views 1 comment 0 points Most recent by SumitraVengalil April 2020
• ”Dustbin is full” - its not.

  Answered 24 views 1 comment 0 points Most recent by mrmegadeth April 2020
• Hi there, my purei9 is stuck in an upgrade and will not move past 32 %.

  Answered 23 views 2 comments 0 points Most recent by Belladonna April 2020
• When is new map data added?

  Answered 89 views 5 comments 0 points Most recent by SumitraVengalil April 2020
• Robot backs off after every bump between tiles.

  Answered 44 views 1 comment 0 points Most recent by SumitraVengalil April 2020
• Why doesn’t i9 try more ways to get unstuck?

  Accepted Answer 42 views 3 comments 1 point Most recent by Katharina April 2020
• Stuck on Eco mode? Quieter than normal?

  Answered 44 views 2 comments 0 points Most recent by AbiM April 2020
• Laser Sensor Glasses; Robot Connectivity

  Accepted Answer 237 views 3 comments 0 points Most recent by victorberceanu March 2020
• Old robot in the app?

  Answered 43 views 1 comment 0 points Most recent by mrmegadeth March 2020
• Issue with connecting to the cloud during app registration?

  Answered 56 views 1 comment 0 points Most recent by mrmegadeth March 2020
• Pure i9 ignores certain zones.

  Answered 126 views 5 comments 0 points Most recent by Gintare March 2020
• I have got a new modem and now my PURE i9 will not connect to wifi.

  Answered 88 views 2 comments 0 points Most recent by ozevilmos March 2020
• Using IFTTT to operate Purei9.

  Answered 157 views 4 comments 0 points Most recent by Sven March 2020