Q&A

Discussion List

• Can I use the smart phone app if I do not have Wi-Fi?

  Accepted Answer 74 views 2 comments 0 points Most recent by mr000g October 2018
• Bug in schedule

  Accepted Answer 31 views 1 comment 0 points Most recent by MartinKwarnmark October 2018
• Keeps repeating cleaning pattern

  Answered 116 views 3 comments 0 points Most recent by MartinKwarnmark October 2018
• Not always getting notifications

  Accepted Answer 84 views 6 comments 1 point Most recent by boestad October 2018
• i9 won't find our rooms

  Answered 201 views 8 comments 0 points Most recent by Zugie October 2018
• How long to return to charging station?

  Answered 42 views 1 comment 0 points Most recent by MartinKwarnmark October 2018
• Charge display lamp not turn on

  Answered 77 views 1 comment 0 points Most recent by MartinKwarnmark October 2018
• Charge display lamp not turn on

  Accepted Answer 36 views 1 comment 0 points Most recent by ncyt October 2018
• Laser Sensor Glasses; Robot Connectivity

  Accepted Answer 138 views 2 comments 0 points Most recent by MartinKwarnmark September 2018
• Admin, would need your help

  85 views 1 comment 0 points Most recent by sumitra September 2018
• Battery lifetime

  Accepted Answer 73 views 1 comment 0 points Most recent by P1r September 2018
• Activity not updating on app

  Answered 53 views 1 comment 0 points Most recent by MartinKwarnmark August 2018
• Can I turn off the WiFi on the robot?

  Accepted Answer 140 views 1 comment 0 points Most recent by magnus_lindhe August 2018
• How to resolve E42 error code

  1.7K views 8 comments 0 points Most recent by MartinKwarnmark August 2018
• Error msg e:42 Internal Error - what to do?

  Accepted Answer 372 views 13 comments 0 points Most recent by AnnaH August 2018
• Where can I buy new filters and brushes in the United States?

  Accepted Answer 43 views 4 comments 0 points Most recent by ines_p August 2018
• My purei9 seems really lazy.

  Answered 215 views 8 comments 0 points Most recent by MartinKwarnmark August 2018
• Time displayed is wrong

  Accepted Answer 105 views 5 comments 0 points Most recent by P1r July 2018
• Robotic vacuum's cleaning results are worse than previous cleanings

  Accepted Answer 52 views 1 comment 0 points Most recent by PUREi9 July 2018
• How often should I clean the robotic vacuum's filter and why do I need to replace it so often?

  Accepted Answer 53 views 1 comment 0 points Most recent by PUREi9 July 2018
• How often should I clean the robotic vacuum's dust bin?

  Accepted Answer 22 views 1 comment 0 points Most recent by PUREi9 July 2018
• Charging Problems

  Accepted Answer 35 views 1 comment 0 points Most recent by PUREi9 July 2018
• Digits on the robotic vacuum's display flashes

  Accepted Answer 13 views 2 comments 0 points Most recent by MartinKwarnmark July 2018
• have a new vacuum 3 weeks old but now not charging

  Answered 67 views 2 comments 0 points Most recent by MartinKwarnmark July 2018
• I was not able to register my unit for warranty per instructions provided with product.

  Answered 37 views 1 comment 0 points Most recent by PUREi9 July 2018
• If the robotic vacuum gets stuck (under the bed, between the chairs)

  Accepted Answer 54 views 5 comments 0 points Most recent by boestad June 2018
• Can I use the robotic vacuum without the phone app?

  Accepted Answer 12 views 2 comments 0 points Most recent by boestad June 2018
• How often should I clean the robotic vacuum's filter and why do I need to replace it so often?

  Accepted Answer 24 views 3 comments 0 points Most recent by MartinKwarnmark June 2018
• Can I use the robotic vacuum if I have a pacemaker?

  Accepted Answer 23 views 1 comment 0 points Most recent by MartinKwarnmark June 2018
• Installing the robotic vacuum's spinning side brush

  Accepted Answer 12 views 1 comment 0 points Most recent by PUREi9 June 2018