Q&A

Discussion List

• Error msg e:42 Internal Error - what to do?

  Accepted Answer 132 views 13 comments 0 points Most recent by AnnaH August 13
• Where can I buy new filters and brushes in the United States?

  Accepted Answer 36 views 4 comments 0 points Most recent by ines_p August 10
• My purei9 seems really lazy.

  Answered 136 views 8 comments 0 points Most recent by MartinKwarnmark August 6
• Time displayed is wrong

  Accepted Answer 57 views 5 comments 0 points Most recent by P1r July 11
• Robotic vacuum's cleaning results are worse than previous cleanings

  Accepted Answer 53 views 1 comment 0 points Most recent by PUREi9 July 3
• How often should I clean the robotic vacuum's filter and why do I need to replace it so often?

  Accepted Answer 43 views 1 comment 0 points Most recent by PUREi9 July 3
• How often should I clean the robotic vacuum's dust bin?

  Accepted Answer 22 views 1 comment 0 points Most recent by PUREi9 July 3
• Charging Problems

  Accepted Answer 21 views 1 comment 0 points Most recent by PUREi9 July 3
• Digits on the robotic vacuum's display flashes

  Accepted Answer 12 views 2 comments 0 points Most recent by MartinKwarnmark July 2
• have a new vacuum 3 weeks old but now not charging

  Answered 34 views 2 comments 0 points Most recent by MartinKwarnmark July 2
• I was not able to register my unit for warranty per instructions provided with product.

  Answered 24 views 1 comment 0 points Most recent by PUREi9 July 2
• Can I put the robotic vacuum's charging station under a (chair/bed etc.) if the height is appropriat

  Accepted Answer 38 views 3 comments 0 points Most recent by P1r June 24
• If the robotic vacuum gets stuck (under the bed, between the chairs)

  Accepted Answer 22 views 5 comments 0 points Most recent by boestad June 8
• Can I use the robotic vacuum without the phone app?

  Accepted Answer 17 views 2 comments 0 points Most recent by boestad June 8
• How often should I clean the robotic vacuum's filter and why do I need to replace it so often?

  Accepted Answer 22 views 3 comments 0 points Most recent by MartinKwarnmark June 7
• Can I use the robotic vacuum if I have a pacemaker?

  Accepted Answer 23 views 1 comment 0 points Most recent by MartinKwarnmark June 7
• Installing the robotic vacuum's spinning side brush

  Accepted Answer 12 views 1 comment 0 points Most recent by PUREi9 June 4
• Installing the robotic vacuum's charge station

  Accepted Answer 13 views 1 comment 0 points Most recent by PUREi9 June 1
• If I have multiple rooms next to each other, will the robotic vacuum find the way back?

  Accepted Answer 12 views 1 comment 0 points Most recent by PUREi9 June 1
• How to proceed when the robotic vacuum is displaying an error message?

  Accepted Answer 47 views 1 comment 0 points Most recent by PUREi9 June 1
• How to preserve the robotic vacuum's battery life and ensure optimal performance

  Accepted Answer 13 views 1 comment 0 points Most recent by PUREi9 June 1
• How to prepare the robotic vacuum for long idle periods

  Accepted Answer 1 view 1 comment 0 points Most recent by PUREi9 June 1
• How the robotic vacuum recognizes obstacles (doorsteps/thresholds)

  Accepted Answer 2 views 1 comment 0 points Most recent by PUREi9 June 1
• How often should I clean the robotic vacuum's dust bin?

  Accepted Answer 1 view 1 comment 0 points Most recent by PUREi9 June 1
• Dust bin symbol is blinking and the robotic vacuum will not start

  Accepted Answer 3 views 1 comment 0 points Most recent by PUREi9 June 1
• Does the robotic vacuum need light for operating?

  Accepted Answer 15 views 1 comment 0 points Most recent by PUREi9 June 1
• Changing the robotic vacuum's batteries

  Accepted Answer 2 views 1 comment 0 points Most recent by PUREi9 June 1
• Can the robotic vacuum interfere with other electric equipment (mobile phone, remote-controls etc.)?

  Accepted Answer 2 views 1 comment 0 points Most recent by PUREi9 June 1
• Can I use the robotic vacuum with an armed home alarm system?

  Accepted Answer 4 views 1 comment 0 points Most recent by PUREi9 June 1
• Can I use the robotic vacuum in a different area (temporarily) without the charging station?

  Accepted Answer 1 view 1 comment 0 points Most recent by PUREi9 June 1