Q&A

Discussion List

• Communication error

  Answered 23 views 1 comment 0 points Most recent by madispuk May 21
• Can't connect Pure i9 to Google Home

  Answered 199 views 3 comments 0 points Most recent by JoakimW May 18
• IFTTT doesn´t start Pure I9 anymore

  Answered 137 views 6 comments 0 points Most recent by SannaGron May 18
• response from purei9 service to IFTTT is very very slow

  Answered 149 views 5 comments 0 points Most recent by SannaGron May 18
• How do I change wifi?

  Accepted Answer 3.4K views 3 comments 0 points Most recent by Szegi May 9
• electrolux pure i 9 is not connected to WiFi.

  Answered 155 views 4 comments 0 points Most recent by ozevilmos May 7
• Not connected to cloud

  Answered 69 views 4 comments 0 points Most recent by golvmopp May 6
• Why is it not finding its way home?

  Answered 61 views 1 comment 0 points Most recent by Seabass May 6
• Battery not charged in rest

  Answered 37 views 2 comments 0 points Most recent by mrmegadeth May 1
• Cleaning cancelled because of an error

  Answered 142 views 12 comments 0 points Most recent by mrmegadeth May 1
• No mapping

  Accepted Answer 142 views 25 comments 0 points Most recent by linda111 April 30
• Function failed.

  Answered 39 views 1 comment 0 points Most recent by apj April 27
• What features are you working on at the moment?

  Accepted Answer 93 views 1 comment 0 points Most recent by apj April 27
• Battery not charged in rest

  Answered 32 views 2 comments 0 points Most recent by saramarlenelindberg April 27
• Refuses to clean using zones

  Accepted Answer 94 views 6 comments 0 points Most recent by Blixten April 24
• Purei9 is lost.

  Question 214 views 7 comments 0 points Most recent by osamson April 24
• Heat pump EPN09C58HWI firmware update problem

  Answered 38 views 1 comment 0 points Most recent by SumitraVengalil April 23
• How to clean the inside of the camera cover

  Answered 28 views 2 comments 0 points Most recent by SumitraVengalil April 21
• Is there a beta program?

  Answered 41 views 1 comment 0 points Most recent by SumitraVengalil April 20
• ”Dustbin is full” - its not.

  Answered 26 views 1 comment 0 points Most recent by mrmegadeth April 18
• Hi there, my purei9 is stuck in an upgrade and will not move past 32 %.

  Answered 29 views 2 comments 0 points Most recent by Belladonna April 15
• When is new map data added?

  Answered 89 views 5 comments 0 points Most recent by SumitraVengalil April 15
• Robot backs off after every bump between tiles.

  Answered 47 views 1 comment 0 points Most recent by SumitraVengalil April 14
• Why doesn’t i9 try more ways to get unstuck?

  Accepted Answer 42 views 3 comments 1 point Most recent by Katharina April 14
• E:23 error on a BRAND NEW robot?

  Accepted Answer 2.3K views 16 comments 0 points Most recent by superdave240 April 5
• Cannot login to purei9 via IFTTT

  Question 43 views 0 comments 0 points Started by slee260 April 3
• Stuck on Eco mode? Quieter than normal?

  Answered 43 views 2 comments 0 points Most recent by AbiM April 2
• Laser Sensor Glasses; Robot Connectivity

  Accepted Answer 225 views 3 comments 0 points Most recent by victorberceanu March 31
• Old robot in the app?

  Answered 43 views 1 comment 0 points Most recent by mrmegadeth March 26
• Issue with connecting to the cloud during app registration?

  Answered 33 views 1 comment 0 points Most recent by mrmegadeth March 26