Q&A

Discussion List

• Collecting debug information for troubleshooting

  Answered Announcement Closed 1.2K views 1 comment 1 point Most recent by Arminas November 2019
• Manually updating the robot

  Answered Announcement Closed 1.3K views 2 comments 1 point Most recent by NiclasK September 2019
• Blank file to toggle wifi on

  Answered 13 views 1 comment 0 points Most recent by apj November 29
• My purei9 robot does not show any wifi light.

  Question 14 views 0 comments 0 points Started by brianb November 27
• Robot have turned stupid.

  Answered 32 views 5 comments 0 points Most recent by frekan November 26
• Cleaning carpet edges (borders)

  Answered 35 views 2 comments 0 points Most recent by Welldone November 26
• Refresh the live map in the Wellbeing App

  Answered 27 views 1 comment 0 points Most recent by apj November 18
• How to remove a 2nd Robot from the app.?

  Answered 18 views 4 comments 0 points Most recent by mrmegadeth November 16
• E:23 error on a BRAND NEW robot?

  Accepted Answer 2.8K views 20 comments 0 points Most recent by SumitraVengalil November 11
• Can't seem to select zones to clean with i8

  Question 34 views 0 comments 0 points Started by tiborhavlik November 5
• There is a problem with my charger

  Answered 35 views 3 comments 0 points Most recent by mrmegadeth October 30
• Error E:23

  Answered 1.8K views 5 comments 0 points Most recent by BrentJ October 19
• Can select zones on IFTTT?

  Question 24 views 0 comments 0 points Started by turkey October 15
• Filter for Pure i9.2

  Accepted Answer 103 views 9 comments 0 points Most recent by Hicks October 9
• Cant select zones in schedule?

  Accepted Answer 15 views 3 comments 0 points Most recent by frekan October 6
• Cannot login to purei9 via IFTTT

  Answered 45 views 1 comment 0 points Most recent by AaronJH91 September 29
• Smarthome integration

  Answered 24 views 1 comment 0 points Most recent by DrGreenbaum September 26
• help needed- red lights flashing and no connection

  Answered 24 views 3 comments 0 points Most recent by frekan September 23
• Communication error

  Answered 48 views 4 comments 0 points Most recent by madispuk September 23
• Schedule for a new Electrolux Robot Release?

  Answered 80 views 3 comments 0 points Most recent by desmodog September 13
• PUREi9 chewed my new carpet - in an Avoid Zone

  Answered 106 views 15 comments 0 points Most recent by KeithG September 2
• Pure i9 wifi connection changed

  Answered 155 views 7 comments 0 points Most recent by jukaaa August 29
• Robot needs to pause to charge battery - but all display is blinking

  Accepted Answer 43 views 8 comments 0 points Most recent by frekan August 12
• i9 How to I fix a stuck wheel?

  Answered 29 views 1 comment 0 points Most recent by apj August 10
• User Manual on this community site?

  Answered 12 views 2 comments 0 points Most recent by LaZi August 6
• Schweiz Service Nummer

  Question 11 views 0 comments 0 points Started by LaZi July 31
• Can I use the robotic vacuum if I have pets at home?

  Accepted Answer 188 views 13 comments 1 point Most recent by LaZi July 31
• App is not working?

  Answered 26 views 1 comment 0 points Most recent by DrGreenbaum July 20
• Initial Clean not completing, no floor map available, how can I fix this?

  Answered 65 views 1 comment 0 points Most recent by apj July 12
• Connection issue

  Accepted Answer 6.2K views 21 comments 1 point Most recent by eebee July 7
• It’s not connecting to my phone

  Answered 45 views 2 comments 0 points Most recent by markT July 6
• Pure i9 Stopping Short of Charging Station

  Answered 84 views 10 comments 0 points Most recent by markT July 1