Q&A

Discussion List

• Collecting debug information for troubleshooting

  Answered Announcement Closed 441 views 1 comment 1 point Most recent by Arminas November 10
• Manually updating the robot

  Answered Announcement Closed 458 views 2 comments 1 point Most recent by NiclasK September 26
• PUREi9 is suddenly having navigation issues

  Answered 536 views 10 comments 1 point Most recent by raahlb November 19
• My i9 moves less than a meter before saying "I'm stuck, please move me a little"

  Accepted Answer 25 views 3 comments 0 points Most recent by NiclasK November 18
• Zones not cleaned completely

  Answered 24 views 2 comments 0 points Most recent by NiclasK November 18
• robot is telling to put it on a floor while on it.

  Answered 13 views 1 comment 0 points Most recent by NiclasK November 18
• Cannot Scan barcode on PureI9?

  Accepted Answer 19 views 2 comments 0 points Most recent by Achira November 14
• Cannot use the app on my iPhone anymore

  Accepted Answer 74 views 4 comments 0 points Most recent by krstkrst November 4
• IFTTT doesn´t start Pure I9 anymore

  Answered 92 views 5 comments 0 points Most recent by SebiPwned October 29
• Floor planner not working

  Answered 244 views 9 comments 0 points Most recent by krstkrst October 25
• Change mail for my account

  Accepted Answer 22 views 2 comments 0 points Most recent by coninox October 23
• RX9 continuosly sucks dust

  Answered 52 views 2 comments 1 point Most recent by NiclasK October 21
• What is the release date for Purei9.2 US Market?

  Answered 89 views 2 comments 0 points Most recent by JoeUSA October 16
• Floor planner kills the app

  Answered 52 views 1 comment 0 points Most recent by MartinKwarnmark October 16
• My PUREi9 keeps returning home after just starting.

  Accepted Answer 42 views 2 comments 0 points Most recent by Possumbud October 15
• New 9.2 - same wheels?

  Answered 153 views 4 comments 0 points Most recent by mrmegadeth October 15
• What happend here?

  Answered 75 views 2 comments 0 points Most recent by Amy October 15
• Not charging - E23 message

  24 views 1 comment 0 points Most recent by NiclasK October 15
• I9 not sucking as effective as before. Not adapting suction power between different flooring.

  Answered 61 views 1 comment 0 points Most recent by magnus_lindhe October 15
• broken?

  Answered 74 views 1 comment 0 points Most recent by magnus_lindhe October 15
• App has stopped working

  Accepted Answer 32 views 2 comments 0 points Most recent by eebee October 11
• Constant messages "cleaning cancelled because of an error"

  Answered 262 views 29 comments 0 points Most recent by mrmegadeth October 2
• Zones with oneplus 6

  Accepted Answer 41 views 2 comments 0 points Most recent by paho71 October 1
• Exchange

  Question 31 views 0 comments 0 points Started by Kathleen September 28
• Do “zones” only work in scheduled cleaning mode?

  Accepted Answer 63 views 1 comment 0 points Most recent by NiclasK September 26
• Spares & Manuals

  Question 33 views 0 comments 0 points Started by Marvins_Dad September 24
• cannot connect to wifi

  Answered 58 views 3 comments 0 points Most recent by NiclasK September 20
• Can't Connect Robot to Wifi

  Answered 166 views 3 comments 0 points Most recent by NiclasK September 19
• How to improve coverage of cleaning

  Accepted Answer 93 views 5 comments 0 points Most recent by NiclasK September 19
• I was not able to register my unit for warranty per instructions provided with product.

  Answered 51 views 3 comments 0 points Most recent by Dezell777 September 18