Q&A

Discussion List

• Collecting debug information for troubleshooting

  Question Announcement 15 views 0 comments 0 points Started by raahlb 9:32AM
• Connection issue

  Accepted Answer 660 views 12 comments 1 point Most recent by raahlb 10:29AM
• My robot doesn’t find 3 of my rooms

  Answered 72 views 2 comments 0 points Most recent by tomdan72 May 15
• How can we make i9 start cleaning from where it left off after an extended break?

  Answered 92 views 6 comments 0 points Most recent by Rickh May 8
• Then (7 Dec ’18) and now (22 Mar ’19)

  Answered 130 views 7 comments 0 points Most recent by raahlb May 7
• Can't upgrade the pure i9 and other issues

  Answered 177 views 6 comments 0 points Most recent by MartinKwarnmark April 30
• Does the display panel stay on when charging

  Accepted Answer 52 views 2 comments 0 points Most recent by raahlb April 23
• PUREi9 is suddenly having navigation issues

  Answered 364 views 6 comments 1 point Most recent by raahlb April 23
• Updates

  Accepted Answer 112 views 1 comment 0 points Most recent by raahlb April 17
• My Pure i9 stopped connecting to internet

  Answered 417 views 25 comments 1 point Most recent by Krzysztof April 14
• Got a second i9, with old firmware - but how old?

  Accepted Answer 47 views 2 comments 0 points Most recent by vespaman April 11
• How to stop scheduling after a certain time

  Answered 42 views 3 comments 1 point Most recent by mrmegadeth April 11
• I cannot connect the app to an open network

  Answered 67 views 2 comments 0 points Most recent by P1r April 4
• Can anyone find replacement filters?

  Answered 72 views 3 comments 0 points Most recent by mrmegadeth April 1
• Can I put the robotic vacuum's charging station under a (chair/bed etc.) if the height is appropriat

  Accepted Answer 227 views 8 comments 0 points Most recent by Worka April 1
• Weird Notifications

  Answered 122 views 9 comments 0 points Most recent by mrmegadeth March 27
• Did the map look change for you?

  Accepted Answer 81 views 4 comments 0 points Most recent by raahlb March 19
• Robot mapping and navigation doesn't seem right

  Answered 172 views 9 comments 0 points Most recent by raahlb March 14
• Maps in App and Robot Status make no Sense

  Accepted Answer 71 views 4 comments 0 points Most recent by MartinKwarnmark March 7
• E:23 error on a BRAND NEW robot?

  Accepted Answer 196 views 10 comments 0 points Most recent by Fullerdaryl5 February 27
• Pure i9 only cleaning one session....

  Answered 101 views 3 comments 0 points Most recent by raahlb February 26
• How do I change wifi?

  Accepted Answer 269 views 1 comment 0 points Most recent by MartinKwarnmark February 8
• Ecco mode

  Accepted Answer 85 views 3 comments 0 points Most recent by boestad February 7
• 80m2 takes 4 hours?

  Answered 134 views 4 comments 0 points Most recent by eebee February 5
• How do I know when charged

  Answered 64 views 2 comments 0 points Most recent by Kat123 February 4
• Empties dirt onto rugs

  Accepted Answer 122 views 6 comments 0 points Most recent by eebee February 2
• Purei9 acting up. Anyone Else having the same issue?

  Answered 146 views 16 comments 0 points Most recent by Andynor January 30
• Can I connect to wifi manually?

  Answered 89 views 1 comment 0 points Most recent by raahlb January 30
• Room Barrier

  Accepted Answer 70 views 2 comments 0 points Most recent by Lmarrone January 24
• Mute button.

  Accepted Answer 63 views 2 comments 0 points Most recent by MartinKwarnmark January 22