Q&A

Discussion List

• Collecting debug information for troubleshooting

  Answered Announcement Closed 1.1K views 1 comment 1 point Most recent by Arminas November 2019
• Manually updating the robot

  Answered Announcement Closed 1.1K views 2 comments 1 point Most recent by NiclasK September 2019
• Pure i9 Stopping Short of Charging Station

  Answered 58 views 10 comments 0 points Most recent by markT July 1
• Dustbin keeps popping out and therefore cannot function. Robot is on warranty.

  Answered 40 views 3 comments 0 points Most recent by markT July 1
• Not possible to install the bin file in the IROBOT

  Answered 18 views 2 comments 0 points Most recent by markT July 1
• Robot spending more time returning to charger then cleaning

  Answered 38 views 1 comment 0 points Most recent by VimFuago June 25
• why won't my vacuum finalize its map?

  Answered 26 views 1 comment 0 points Most recent by mrmegadeth June 22
• Connection issue

  Accepted Answer 4.6K views 17 comments 1 point Most recent by raahlb June 18
• Bot spinning in one place

  Answered 155 views 14 comments 1 point Most recent by Katharina June 10
• Why does your support email not exist?

  Question 19 views 0 comments 0 points Started by Owsi June 5
• Sizing Areas

  Answered 19 views 1 comment 0 points Most recent by apj June 5
• Different levels

  Answered 29 views 1 comment 0 points Most recent by apj May 31
• Differences between all the models (9.1, 9.2, STN, ANM, DGM...)

  Accepted Answer 63 views 2 comments 1 point Most recent by anton_nimous May 29
• Difference between models

  Accepted Answer 101 views 5 comments 0 points Most recent by anton_nimous May 29
• remove / delete robot from android app

  Accepted Answer 30 views 3 comments 0 points Most recent by mrmegadeth May 25
• Exchange

  Answered 76 views 1 comment 0 points Most recent by SumitraVengalil May 25
• Cannot connect to home wifi and cannot see 3DVision on my phone

  Answered 96 views 1 comment 0 points Most recent by SumitraVengalil May 25
• My pure I9 lost every thing

  Answered 40 views 1 comment 0 points Most recent by SumitraVengalil May 25
• My robot has a problem with the charging station Error 20.

  Answered 22 views 1 comment 0 points Most recent by markT May 25
• Are the admins all gone? I can see no answers from them in May

  Answered 58 views 1 comment 0 points Most recent by Seabass May 24
• Bugs? Wrong product? or anything else?

  Answered 64 views 2 comments 0 points Most recent by Tomo May 22
• Robot can not find its way home when recharge is needed. This happens frequently o

  Answered 51 views 1 comment 0 points Most recent by boril May 22
• Communication error

  Answered 17 views 1 comment 0 points Most recent by madispuk May 21
• Can't connect Pure i9 to Google Home

  Answered 183 views 3 comments 0 points Most recent by JoakimW May 18
• IFTTT doesn´t start Pure I9 anymore

  Answered 131 views 6 comments 0 points Most recent by SannaGron May 18
• response from purei9 service to IFTTT is very very slow

  Answered 138 views 5 comments 0 points Most recent by SannaGron May 18
• How do I change wifi?

  Accepted Answer 3K views 3 comments 0 points Most recent by Szegi May 9
• electrolux pure i 9 is not connected to WiFi.

  Answered 143 views 4 comments 0 points Most recent by ozevilmos May 7
• Not connected to cloud

  Answered 56 views 4 comments 0 points Most recent by golvmopp May 6
• Why is it not finding its way home?

  Answered 54 views 1 comment 0 points Most recent by Seabass May 6
• Battery not charged in rest

  Answered 35 views 2 comments 0 points Most recent by mrmegadeth May 1
• Cleaning cancelled because of an error

  Answered 140 views 12 comments 0 points Most recent by mrmegadeth May 1