Q&A

Discussion List

• Manually updating the robot

  Question Announcement 77 views 0 comments 0 points Started by raahlb June 26
• Collecting debug information for troubleshooting

  Question Announcement 171 views 0 comments 1 point Started by raahlb May 24
• Can't Connect Robot to Wifi

  Question 7 views 0 comments 0 points Started by Hazen 12:33PM
• E:23 error on a BRAND NEW robot?

  Accepted Answer 389 views 11 comments 0 points Most recent by superdave240 July 19
• Constant messages "cleaning cancelled because of an error"

  Answered 83 views 8 comments 0 points Most recent by mrmegadeth July 16
• How can I force the robot to clean my carpets?

  Question 26 views 0 comments 0 points Started by hexbuggare July 14
• Dead robot?

  Question 19 views 0 comments 0 points Started by Doddsy July 14
• Can't connect my PureI9 to iOS App

  Answered 84 views 5 comments 0 points Most recent by MicFid July 2
• App can't acces purei9 externally

  Answered 83 views 6 comments 0 points Most recent by Rafael July 1
• Battery Duration?

  44 views 4 comments 0 points Most recent by LaZi June 27
• Map of the cleaned area is not updated

  Accepted Answer 109 views 7 comments 0 points Most recent by raahlb June 27
• Wrong Position on the Map after Docking

  Answered 36 views 1 comment 0 points Most recent by raahlb June 26
• Question mark next to the robot on the map

  Accepted Answer 107 views 2 comments 0 points Most recent by raahlb June 10
• PUREi9 Issue

  Answered 70 views 1 comment 0 points Most recent by raahlb June 10
• Keep getting stuck under IKEA kitchen sockel

  Answered 54 views 1 comment 0 points Most recent by raahlb June 4
• Can't upgrade the pure i9 and other issues

  Answered 271 views 8 comments 0 points Most recent by raahlb June 3
• Problems homing

  Answered 95 views 3 comments 0 points Most recent by raahlb June 3
• Connection issue

  Accepted Answer 1.1K views 12 comments 1 point Most recent by raahlb May 24
• My robot doesn’t find 3 of my rooms

  Answered 119 views 2 comments 0 points Most recent by tomdan72 May 15
• How can we make i9 start cleaning from where it left off after an extended break?

  Answered 122 views 6 comments 0 points Most recent by Rickh May 8
• Then (7 Dec ’18) and now (22 Mar ’19)

  Answered 150 views 7 comments 0 points Most recent by raahlb May 7
• Does the display panel stay on when charging

  Accepted Answer 59 views 2 comments 0 points Most recent by raahlb April 23
• PUREi9 is suddenly having navigation issues

  Answered 427 views 6 comments 1 point Most recent by raahlb April 23
• Updates

  Accepted Answer 126 views 1 comment 0 points Most recent by raahlb April 17
• My Pure i9 stopped connecting to internet

  Answered 497 views 25 comments 1 point Most recent by Krzysztof April 14
• Got a second i9, with old firmware - but how old?

  Accepted Answer 58 views 2 comments 0 points Most recent by vespaman April 11
• How to stop scheduling after a certain time

  Answered 51 views 3 comments 1 point Most recent by mrmegadeth April 11
• I cannot connect the app to an open network

  Answered 82 views 2 comments 0 points Most recent by P1r April 4
• Can anyone find replacement filters?

  Answered 85 views 3 comments 0 points Most recent by mrmegadeth April 1
• Can I put the robotic vacuum's charging station under a (chair/bed etc.) if the height is appropriat

  Accepted Answer 292 views 8 comments 0 points Most recent by Worka April 1