Best Of
Re: Version 40.17 now available
40.17 is absolutely magic - it cleans so thoroughly that I am about to ditch my exisiting maps and let it create new ones. Also the custom cleaning is wonderful. I wish 40.17 was the version shipped with the unit at the start. applause
Thomas
RX9 continuosly sucks dust
Hey guys and girls,
I have a problem with my rx9. In the moment I use my old Roomba 886 but I don’t want to use it anymore. My rx9 is doing the same job in a much better way.
I cleaned my rx9 with a mop and put it upside down and then I touched the buttons with my hands because I was hearing the beeping of rx9.
After that, it continuosly kept sucking dust without moving brushes and wheels.
I tried to put off and on again many times and nothing changes.
Have I put on a secret menu or is it broken?
Greetings Andi
Andi
Floor map distortions
Firmware 39.19, App version 7.0
I have been able to record a master map in FloorPlanner and it includes all the rooms I need to clean. I was then able to create various Zones on that map and got Hazel to selectively clean a rug in the TV area. So all of that is OK.
What concerns me is that the map itself does not match the shape of my apartment in many ways. I am not talking about small areas it missed, or small inaccuracies due to the spatial resolution of the mapping process. There are large distortions or displacements in the map. Hopefully these pictures will show you what I mean;
This is my apartment as it should appear after mapping and cleaning the rug (the small blue rectangular area).
And this is how the map actually appeared. Notice my L-shaped sofa, near the rug, is now completely missing. There are various displacements, distortions, missing walls etc., in the upper half of the map, and look where she thinks the rug was!
Given all the map errors, I am amazed she found the rug, cleaned it successfully and found her way back to the charging station.
Hazel is young and I am worried she is taking drugs. What can I do? 
Dino53
Re: Battery spearpart for my Pure i9
This is a good question. 30min vs the competition 120+min hurts...
hexbuggare
Re: New softwares?
Hi Guys,
We are releasing the software during the week. The software should be fully available during the week in the whole world.
Great that you go our mail 
MartinKwarnmark
Re: Release 38.7
The 38.7 is very very bad, and I want a downgrade function in my app immediately!!
DeLol
Stops and says that "my dustbin is not in place"
Hi,
My first post at this forum.
I really enjoy my i9, but the last month I have had some issues with it.
It stops and says that "I am paused". Always at the same spot. And when trying to get it to start again, or to return home, it says that "my dustbin is not in place".
The spot where it stops is under a desk, facing a Sonos Sub, which is shiny white. See attached images. The problem started when I got my new sub.
What causes the i9 to pause. And what causes it to say that the dustbin is removed? When I move it manually and resumes cleaning it works fine.
/Joakim
Starrmyran
Re: New Firmware
Thankyou!! it just did remotely! what an awesome machine! Thankyou Electrolux
allocater
Re: E:23 error on a BRAND NEW robot?
Hi, MartinKwarnmark
Support offered to refund, so I accepted 😕. They emailed me a return label and it should arrive back in Stafford, TX soon. I now have to get another one. Amazon price is more and fluctuates frequently but I think that’s what I may have to do to get it, though I already sent them one back because they wouldn’t price match 😂. So this will be my THIRD Pure i9! I’m an expert at unboxing them now.
Fullerdaryl5