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Hi AaronJH91,

Please send me a PM with your geography and robot details. We will try our best to source it for you depending on your location.

Magnus,
Tried your suggestions and thoughts but Robbie continues to be a bit of a pain.
Frustrated, I deleted her map this morning and shutting doors and thing, as you suggested to restrict the area she needed to cover, and set her off at 0715 to do her thing.
As expected, she cleaned her way from home, down through the kitchen and off into the passage to address the two rooms that have been problems to clean these months since Robbie joined our family.
0845 A little earlier than expected being in ECO mode though partly on carpet, she advised she needed to pause for charging, put her red light on and began the journey home.
Minutes later she was out of the room she was working on and along the short passage to the kitchen.
In the kitchen it soon became obvious she was either lost or had experienced a lapse of memory for she went back and forth turning small pirouettes, though very slowly making some overall progress toward the other end of the kitchen and home despite much back tracking.
1111 she eventually reached the other end of the kitchen and headed for home. 2 hours and 21 minutes to find her way along, virtually, a straight and totally empty passage 8 metres long, 1.2 metres wide and through a doorway 1.5 metres across. Robbie does have a problem; this is the same area she has always got lost in as well as frequently shutting down in it having run out of power, so perhaps we must assume it is possibly caused by our very simple kitchen. Incidentally we have, in the past, additionally tried to get over Robbie’s ability to get lost in this area by cleaning at different times of the day, curtains open and closed and artificial lighting on and off but none of these changes have made any difference.
You have assured me that Robbie has plenty of memory, which rules out forgetfulness, so my mind turns to a lack of the navigational skills required to retrace her steps through our featureless kitchen.
Watching her pirouettes at doorways, corners, furniture and the like I would guess that she is memorising visual fixes. However, with our very simple and unfurnished kitchen many of her fixes may appear exactly the same; a continuous white wall and skirting to one side and a parallel black wall and skirting to the other side. Is this confusing her or perhaps is it that she doesn’t realise that she should be counting identical fixes to ensure she remembers they are made in differing places?
Anyway at 1115 Robbie arrived home and posted herself as charging.
A minute late I received a message from her telling me “Cleaning complete, but I Could not find home”. Obvious wrong on both counts; she still had to recharge and return the room she had not completed before returning to charge at 0845 and she was obvious home because her status had changed to “I am Charging”.
But wait, there is more. There was the outside chance that at 1245 or maybe 1315 Robbie, having made a pitstop, would head out to complete the job. No; checking I found she was simply saying “My battery is Low” so I can but assume her status showing she was charging at 1115 was somewhat misleading.
I have included pictures of our, obviously, problematic kitchen and the odd screenshot for your consideration in determining if we need to rebuild our kitchen or return Robbie for advanced training at little robot school.

40.17 is absolutely magic - it cleans so thoroughly that I am about to ditch my exisiting maps and let it create new ones. Also the custom cleaning is wonderful. I wish 40.17 was the version shipped with the unit at the start. applause

Firmware 39.19, App version 7.0

I have been able to record a master map in FloorPlanner and it includes all the rooms I need to clean. I was then able to create various Zones on that map and got Hazel to selectively clean a rug in the TV area. So all of that is OK.

What concerns me is that the map itself does not match the shape of my apartment in many ways. I am not talking about small areas it missed, or small inaccuracies due to the spatial resolution of the mapping process. There are large distortions or displacements in the map. Hopefully these pictures will show you what I mean;

This is my apartment as it should appear after mapping and cleaning the rug (the small blue rectangular area).

And this is how the map actually appeared. Notice my L-shaped sofa, near the rug, is now completely missing. There are various displacements, distortions, missing walls etc., in the upper half of the map, and look where she thinks the rug was!

Given all the map errors, I am amazed she found the rug, cleaned it successfully and found her way back to the charging station.

Hazel is young and I am worried she is taking drugs. What can I do?

This is a good question. 30min vs the competition 120+min hurts...

Hi Guys,
We are releasing the software during the week. The software should be fully available during the week in the whole world.
Great that you go our mail