Best Of
Re: Laser Sensor Glasses; Robot Connectivity
We do not advise that you take the bumper of yourself to replace the glass. There is a new part that will make the window harder to press in that you local service station will put in your robot if you get it to them. Please contact support via the number in the application and get instructions for sending in the product.
Hope you get it fixed quickly
MartinKwarnmark
Re: My robots memory or lack of it.
Hi Bazza, sorry to hear about Robbie's amnesia issues!
The robot does at most two pit stops (i.e. three "runs") before it ends the cleaning, so maybe that is the limit that you've encountered? We have tested lots of runs of maximal length to verify that the memory doesn't run out, so I don't think that memory space is the issue.
A simple way to map more area in three runs, is to switch to Eco mode (on Pure i9) or Silent mode (on Pure i9.2). But you could also try to close off some rooms and run a cleaning. Then close off some other rooms in the next cleaning, while leaving some common areas such as a hallway and the room with the charger, in both cleanings. Then the robot should join those into a single map, where you can then define zones to clean the parts you prefer.
Hope this helps!
magnus_lindhe
Re: Purei9 purcahse
Make sure you leave the bot upside down. It is only visible on it's back.
mrmegadeth
Real time battery remaining percentage
Please add real time battery remaining percentage or some graphic at least.
Re: Is your robot not available in the application?
My beautiful maid, Hazel, sent a message to my iPhone saying she was "not available". She didn't tell me why, and I cannot guess, because I will never understand women at all. I'm just lucky that MartinKwarnmark does. Re-starting as Martin described resolved her psychological conflicts. She is now happily cleaning my living room. Thank you for your wisdom Martin.
Dino53
Re: Purei9 - Cannot connect to Wifi provided by the robot
@niklasroth said:
As described above. This doesn't work.
The app is telling me, that I shall connect to the SSID provided by the bot. But I can not find this wifi name, neither with my laptop nor with my mobile.Is there any support here from electrolux at all? Or is it just a platform where I can hope that another customer might have the solving answer?
Hi,
I'm glad you solved the problem with some help from mrmegadeath!
The idea for this forum is to encourage discussions between users and with the developers at Electrolux, related to feedback, problems, feature requests and other things. But if you have a specific support issue, you might get faster help by contacting the telephone support for your specific country.
magnus_lindhe
Re: Can't connect my PureI9 to iOS App
Mr. MicFid
I think I found the solution - at least in my case (hopefully the one of yours has the same root cause)
I checked my WiFi and the way how it is encrypted and it came up it's secured with WPE(?!) protocol which is pretty old. I thought the newest tech miracle (i9) may find diffcult to use a stone age protocl (guess it comes from early 90ties) and I changed it into WPE2.
Robot reset + onboarding process and... 'the guy' is cleaning my house just now:)
Morover - when it having an access to internet it became a real 'wise as*'
Instead of moving like a brainless machine it metodically cleaning the whole place.
Still testing but there is a hope....
Advice - check your WiFi settings please and if you use WEP, try to change it.
Fingers crossed.
J_R
Non-cleaning mapping mode
Before we can assign zones, the robot must first create a map that covers most, if not all, of the area to be cleaned. Currently, this can be a very slow process because mapping can only be done while the robot is also cleaning. Cleaning drains the battery fast (even in ECO mode) which leads to long pauses for recharging. The need to stop and empty the dust bin can slow down the mapping process even more.
What I think we need is a dedicated “explorer” mode that does not involve any cleaning. Its only purpose would be to generate a comprehensive FloorPlanner map in the quickest, most energy-efficient way.
Dino53
Re: My i9 moves less than a meter before saying "I'm stuck, please move me a little"
It sounds like there is something wrong electronics that detect if the wheel is out or not. I would suggest that you contact service, they should be able to help you getting it fixed.
NiclasK
Re: Cannot use the app on my iPhone anymore
You can use two or more phones to control the robot if they are logged in to the same account. If it doesn't work, you can try to kill the app and restart it again.
NiclasK