Best Of
Re: Did the map look change for you?
Yes, that is the scenario. Yes, drawing it on the phone would probably be quicker - could just add the new info and not redraw the whole image. The raw data would still bounce through the cloud, so you can still expect a bit of delay, though.
raahlb
Re: Bug in latest version?
My 2 cents, is that we've all been saying the same thing about this firmware. It's designed to turn more so the bot can scan alot. But, the older 34 firmware better for me.
Re: How do I change wifi?
Hi Arto,
As it is today you have to onboard the robot again. Yes, I know it is cumbersome but we are changing that so that it will be simpler. We have made a very safe system but for this, there should be a compromise between usability and safety.
To get to the onboarding again click the hamburger menu and open robot settings. At the bottom, click the "switch robot" button.
Re: Maps in App and Robot Status make no Sense
Hi,
We completely agree with your points from above. The history and real-time mixing in the front screen are not optimal and we will sort that out.
Thanks for lifting it here, that reinforces my belief in this community as an invaluable source of information
Thanks again
Possibility to set an interval for cleaning
It would be nice if I could set an interval for when the robot cleans. For example schedule mondays and Fridays between 16:00 and 17:00. If the robot needs to charge it does not start cleaning again (if it is ready after 17:00) until the next scheduled cleaning. If it is cleaning at 17:00 it pauses and goes back home, to continue in the same place at the next scheduled cleaning interval.
glitz
Re: E:23 error on a BRAND NEW robot?
Sorry to hear that your robot has this issue. Please contact customer service on the number in the application. They will make sure your robot gets new batteries. That is, unfortunately, the only way to get it working.
Sorry again for the inconvenience
Is your sidebrush a total mess?
1.Gently pull all the bristles apart to get rid of any knots or tangles
2.Heat some water on the stove (not boiling but hotter than luke warm)
3.Put the sidebrush into the pot of hot water and watch it straighten out the bristles
4.Let the brush cool down before use again
klint
Re: Ecco mode
Hi Martin,
Right now we have the ECO mode setup to be quiet and still clean better than most other robots. We have made the assumption that users who use the robot in ECO mode wants it to be as quiet as it can. Therefore it does not ramp up on carpet.
That said we have evaluated the assumption and will be making changes to how it works. Keep an eye out for them during the year.
Siri Shortcuts support in iOS app
Having IFTTT support is awesome, but IFTTT response times can be slow.
Since iOS 12, apps can natively support Siri Shortcuts. Apps such as the one we use to control our robots can nominate common commands as shortcuts that users can activitate via Siri. This means you could start, pause and stop cleans via Siri voice commands, all without having to set up IFTTT.
You could also get more creative and incorporate these commands into your own shortcuts and combine them with HomeKit commands.
You can learn more about Siri Shortcuts here:
https://support.apple.com/en-us/HT209055
Re: RX9 Not cleaning under furniture
Hi Sandrei,
It looks like your sofas liner is hanging down further in under the sofa. The robot will see that height as the height to travel under and therefore avoid it. Can you get the liner to come up a little and see how the robot handles that situation?
We have chosen to put the height limit in entering under things at around 9 cm and out again at a lower level so that any uncertainty in the height measurement does not trap the robot under something.
Please let me know if above makes sense to you