Best Of

Yeah, I've had zero luck with the support emails also. As someone in R&D, sometimes the worst thing to happen to a product is success. If upper management won't pay for support then the product commits suicide.

Hopefully your next product you'll like better. But, as for me, I've had every manufacturers' robot and they all suck in their own way*. The Pure still has the best value proposition in my opinion.

*Pun intended.

How do I troubleshoot this?

I can se nothing stuck in the wheels from looking at it. Is there any way I can examine the wheels and wheel well further without breaking the warranty or the bot?

Hi,

Could someone go into a bit of detail about the differences between the various Pure i9 models? The texts on the Electrolux and AEG websites are essentially identical for all models, and I spent a long time looking.

For example, what are the differences between the 9.1 and the 9.2? I read in some French review that there's a small reduction in noise compared to the 9.1, is this true? What other info could help to decide between the 9.2 and the 9.1 (both are available at AEG), like something about its mechanics or the sensors or compute boards, or any difference in the current or future software?
And even within the 9.2, there seem to be three models (PI92-4STN, PI92-4ANM & PI92-6DGM). By digging into the specs I can see one of them has a larger battery, otherwise the three look technically identical - so do the other two models differ in any way between each other? Why does one of them have a sticker that says "Animal"?

I'm confused that the marketers made this wealth of options available (several 9.1 models, several 9.2 ones) without communicating in any way the product differentiation. Any clarifying info would be much appreciated!

Thanks

Thanks, that post is helpful. I'm still hoping for a definite word though: Which of the three models of the i9.2 that reached the market since then (PI92-4STN, PI92-4ANM, PI92-6DGM) correspond to which features hinted at in the post (have the different filtration etc), and in what other ways do they differ?
And also important to me: Are the occasional reports about a lower noise level of the 9.2 true? (for example this French one claiming a slightly lower 56-62 dB for the 9.2, compared to 66 dB previously for the 9.1 https://www.lesnumeriques.com/aspirateur-robot/electrolux-pure-i9-2-p55189/test.html )

On an intellectual level I'm of course also curious why the company doesn't advertise the differentiation between all the variants available to buy right now (couple of models of the 9.1, three models of the 9.2), neither on its website nor through the sellers. If any product management experts want to speculate..