Best Of
Re: Can't connect my PureI9 to iOS App
Mr. MicFid
I think I found the solution - at least in my case (hopefully the one of yours has the same root cause)
I checked my WiFi and the way how it is encrypted and it came up it's secured with WPE(?!) protocol which is pretty old. I thought the newest tech miracle (i9) may find diffcult to use a stone age protocl (guess it comes from early 90ties) and I changed it into WPE2.
Robot reset + onboarding process and... 'the guy' is cleaning my house just now:)
Morover - when it having an access to internet it became a real 'wise as*'
Instead of moving like a brainless machine it metodically cleaning the whole place.
Still testing but there is a hope....
Advice - check your WiFi settings please and if you use WEP, try to change it.
Fingers crossed.
J_R
Re: Release 38.7
Really doesn't seem to have made any difference to its operation. Mine still gets lost on the way back to the base and runs out of power, thus never every restarting cleaning from where it stopped. Keeps going over the same area again and again. When it is returning it actually tries to get further away from the docking station.
Only had the damn thing 2 weeks and it hasn't worked well more than twice.
Re: App display is different from purei9
Could you collect the logs from the robot? https://community.purei9.com/discussion/260/collecting-debug-information-for-troubleshooting#latest
raahlb
Re: Troubleshooting after Update
My Purei9 is in a similar state after the update, too.
My Purei9 is cleaning the back of the kitchen counter and is returning to the home for charging.
But He goes back and forth inside the counter.
He finally escaped after repeating it three times.
It didn't happen in previous versions. I am very unhappy about the latest update.
osamson
Re: Troubleshooting after Update
Since the last update, which promised better performance on finding Home, it is much worse. It just goes round in large circles until it runs out of battery. All these updates bringing hope so quickly dashed!
eebee
Re: Map issues
Hi, The map issues seems to be back again. I can access the robot from all networks but map is not writing. Robot SW is 38.7 and App version is 6.4.
@raahlb Any ideas?
Many thanks
Magnus
Troubleshooting after Update
Hi. My robot is not finding home like it used to after the update. Even if I place it in front of the home station it roles around and goes the other way. After going around for up to one hour it finally finds home. One more thing is it’s not cleaning like it used to either. It feels like it’s confused and stand on the same spot and making circles.
Re: Firmware 38.7
In my observation, the fixes are just stability, no improvement in algorithm and cleaning ability. Surprising to me the triangle shape design did not utilize that shape advantage and it was too focused on avoidance and ended up skipping furniture corners leaving triangular area missed. Logically when faced with a triangle corner, you should veer left, move forward and then veer right move forward. But it behaves like any square bot instead cutting across. It cleaning coverage is only around 93% as compared to other 98-99%.
The company should observe how a classic vacuum swivel head would move in order to clean corners.
Darren
Re: My Pure i9 stopped connecting to internet
I have the same problem too.
How can we solve this issue.
Re: My Pure i9 stopped connecting to internet
same here, it kept showing cannot connect to server. The new app is worse than the previous app.
Orange