Best Of

Hello everyone,

We recently bought pure a9. The device work perfectly, but every time it connects to wifi and try to get an address it briefly steal the IP address of the router.

This is quite bad implementation of DHCP.

Is there a way how to submit this for fix?

Cheers,

Jan

Same in my case, but it takes briefly routers IP address and therefore bring down all routes.

mrmegadeth the maps are atored in the cloud

Hi All,

I check it deeply and now all features are working well in Wellbeing app. I can launch custom cleaning in several zones.

From my view this issue is solved, I hope everybody has the same.

Thanks Electrolux!

Gabor

I updated the firmware before, in a few days after I bought the robot, since the map functionality wasn't work. This time, even with the 41.14 firmware version, the issue continues. Just to make sure, I downloaded again the binary file and reflashed the bot, without changes.

The exact same problem here, even just one zone. As per someone's suggestion I tried to move the zone a little and save, but without any difference.

App 7.6

Robot 41.14

/Patric

Hi All,

I am facing with an annoying issue with my robot. I bought a Pure i9.2 (900277466) robot 3 months ago and it was working fine but now I can not perform custom cleaning. I select several zones and press the clean now button and nothing happens. It is very strange because I can start full cleaning from my mobile and also pause, go home functions are working fine anytime.

I have already restarted the robot, my application, my wifi router, my phone, deleted all zones, create new zones, delete map, login/logout from app but it didn't help. I also tried to use the wellbeing app but the same symptom.

Robot sw: 41.14

App sw: 7.6.0.17550

Please somebody help me to solve this issue, it was a great function.

Thanks in advance!

Regards,

Gabor Csontos