Thanks for your comments and questions over the years. We haven’t been able to answer them all, but we have been able to fix problems for many of you and improve the product for everyone as a result of the conversations here. Electrolux will, however, no longer be maintaining this forum. We advise you to contact your local Electrolux service organisation if you have any problems with your robots.

Best Of

help needed- red lights flashing and no connection

Hi,
my dear robot is not charging, red triangle light and trach pin red are flashing. App cant connect to robot. However I saw I have old app and upgrade is available. Can download as app cant connect robot. Hot to solve the issue?

HelenEthel1975

1 ·

Re: IFTTT service is now live!

Hi! Since may 3rd I am havving issues connecting my IFTTT account to Pure I( services. Is there a fix on the horizon?

MrBrezel

1 ·

Re: IFTTT service is now live!

Hi,

I can’t connect to the service.

The http answer is server is unavailable when i try to connect with the ifttt app.

it looks for https://ifttt.rvccloud.electrolux.com/OAuth/Authorize?client_id=ifttt&redirect_uri=….

mackjb

1 ·

Re: Spares & Manuals

I'm not comparing chainsaws to robots. I'm comparing Stihl to Electrolux. If one can publish parts lists on the web then so should the other.

The argument goes like this:-

We need the right to repair. The device belongs to me. If I break it, I get to keep both halves, but sell me the spares.

It is most patronising to assume that end users do not have any technical knowledge. I work on industrial robots, which just goes to show how this approach underestimates the abilities of end users.

We have since scrapped the i9. We now have a Roomba. I can get all the bits I want.

Marvins_Dad

1 ·

Re: Pure I9.2 Cant connect to wifi

I am having the same problem recently. A few days ago, the Wellbeing app says that the robot is not connected to the Wi-Fi network (but it is). Meanwhile, the Pure i app works only to play/pause the bot, and only when my phone is connected to the same network. The map and cleaning history are completely frozen since the last time the Wellbeing app still worked.

Versions:

Pure i app: 7.6.0.17550

Pure i.2 robot: 41.15

Wellbeing: 2.6.21087

albertoleoncio

1 ·

The battery does not charge

the battery does not charge. the battery light is red, the vacuum and pause signal flashes and the warning signal also flashes. I have already cleaned the charger contacts but it does not charge. After a few minutes everything turns off. Even though the vacuum cleaner is connected to electricity

malena

1 ·